Terms of Service

Last updated: January 22, 2025

Welcome to Abscissa

These Terms of Service govern your use of the Abscissa website and the accounting services we provide. By accessing our website or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

We've written these terms to be as clear and straightforward as possible. If you have questions about anything in this document, please don't hesitate to reach out through our contact page.

Service Usage Terms

Acceptable Use Policy

When using our website and services, you agree to use them in a lawful and appropriate manner. This includes:

  • Providing accurate and truthful information when communicating with us or using our services
  • Respecting the intellectual property rights of Abscissa and others
  • Not attempting to gain unauthorized access to any part of our website or systems
  • Not using our services for any illegal purpose or in violation of any local, state, or international law

Permitted Uses

Our website and services are intended for the following purposes:

  • Learning about our accounting services and how we can assist your business
  • Contacting us to inquire about our services or request assistance
  • Engaging our professional accounting services for legitimate business purposes
  • Accessing resources and information we provide about accounting and financial management

Prohibited Activities

You may not use our website or services to:

  • Transmit viruses, malware, or any other malicious code
  • Attempt to interfere with the proper functioning of our website or services
  • Collect or harvest information about other users without their consent
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Use automated systems or software to extract data from our website without permission

Service Access Requirements

To use our services effectively, you should have a reliable internet connection and a modern web browser. Some services may require you to provide specific financial documents or information. We'll clearly communicate any requirements when you engage our services.

Professional Services Engagement

Service Agreements

When you engage our accounting services, we will typically enter into a separate service agreement that outlines the specific scope of work, deliverables, timeline, and fees. These Terms of Service apply alongside any such agreement, and in case of conflict, the specific service agreement will take precedence.

Client Responsibilities

To help us provide the best possible service, clients agree to:

  • Provide accurate, complete, and timely information and documentation
  • Respond to requests for clarification or additional information in a reasonable timeframe
  • Maintain organized records and provide access to relevant financial data
  • Pay agreed-upon fees according to the terms specified in the service agreement

Professional Standards

We conduct our accounting services in accordance with applicable professional standards and regulatory requirements. Our work is subject to the ethical guidelines and quality control procedures that govern the accounting profession.

Service Availability and Modifications

Website Availability

We strive to keep our website available at all times, but we cannot guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to minimize any disruptions and provide advance notice when possible.

Service Features

The specific accounting services we offer may change over time as we adapt to client needs and industry developments. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice to existing clients.

Geographic Scope

While we serve clients worldwide, the availability and nature of our services may vary depending on your location and applicable regulations. We will clearly communicate any geographic limitations when you inquire about our services.

Service Updates

We may update our processes, tools, or methodologies to improve service quality or comply with changing regulations. These updates will not diminish the quality or scope of services outlined in any existing service agreement.

Intellectual Property

Our Content and Materials

All content on this website, including text, graphics, logos, images, and software, is the property of Abscissa or its content suppliers and is protected by copyright and other intellectual property laws. You may view and download content for personal, non-commercial use only, provided you keep all copyright and other proprietary notices intact.

Your Information

You retain ownership of any information, documents, or data you provide to us. By using our services, you grant us a limited license to use this information solely for the purpose of providing the services you've requested.

Work Product

Upon full payment for services rendered, you will own the deliverables we create specifically for you, such as financial statements or reports. However, we retain the right to use general methodologies, concepts, and know-how developed during our work for other clients.

Trademarks

The Abscissa name and logo are trademarks. You may not use these or any other Abscissa trademarks without our prior written permission.

Fees and Payment

Service Fees

Fees for our services will be outlined in your specific service agreement. The pricing displayed on our website represents typical ranges and may be adjusted based on the complexity and scope of your specific needs.

Payment Terms

Payment terms, including due dates and accepted payment methods, will be specified in your service agreement. We typically require payment within 30 days of invoice date unless otherwise agreed.

Late Payment

If payment is not received by the due date, we reserve the right to suspend services until payment is made. Late payments may be subject to interest charges as permitted by law and specified in your service agreement.

Refunds

Our refund policy will be outlined in your service agreement. Generally, fees for completed work are not refundable, but we're committed to working with you to resolve any concerns about the quality or scope of our services.

Confidentiality

We understand that you may share sensitive financial information with us. We treat all client information as confidential and will not disclose it to third parties except as necessary to provide our services, as required by law, or with your explicit consent.

This confidentiality obligation continues even after our services have been completed or terminated. We maintain appropriate security measures to protect your information from unauthorized access or disclosure.

You can find more details about how we handle your information in our Privacy Policy.

Termination

Termination by Either Party

Either you or Abscissa may terminate a service engagement in accordance with the terms specified in your service agreement. We typically require reasonable notice to ensure a smooth transition and proper documentation of completed work.

Effect of Termination

Upon termination, you remain responsible for payment of fees for services performed up to the termination date. We will provide you with all work product completed to that point and return any materials you provided to us.

Website Access

We reserve the right to suspend or terminate your access to our website if you violate these Terms of Service or engage in any conduct we deem harmful to our business or other users.

Disclaimers and Limitations

Professional Services Disclaimer

While we strive to provide high-quality accounting services, we cannot guarantee specific outcomes or results. The information and services we provide are based on the information you give us and applicable regulations at the time of service delivery.

Website Content

The information on our website is provided for general informational purposes only. It should not be considered professional advice for your specific situation. For personalized advice, please contact us to discuss your needs.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or take responsibility for the content, privacy practices, or services of these external sites.

Changes to Terms

We may update these Terms of Service from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page and may provide additional notice through our website or by email if you have an active service engagement with us.

Your continued use of our website or services after changes are posted constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.

Contact Information

If you have questions about these Terms of Service or need clarification about any aspect of our services, please don't hesitate to reach out. We're here to help and want to ensure you understand your rights and responsibilities when working with us.

You can contact us through the contact form on our website, and we'll respond within one business day.